Episode 30: Museum EBT Card Program Opens the Door a Bit Wider

Carole Charnow, President and CEO of the Boston Children’s Museum, shares how since 2012 the museum has provided reduced admission to visitors with an Electronic Benefits Transfer (EBT) card, the first program of its kind in New England.

Carole Charnow. Photo by Bethany Acheson.For over 30 years, Carole Charnow has led cultural non-profits in the US and the UK, overseeing over 100 professional theatrical and opera productions, and hundreds of community-based music and arts education programs and events.

Charnow was appointed the President and CEO of Boston Children’s Museum in 2010 and has leveraged her relationships to transform the Museum’s cultural programming. Under Charnow’s leadership the Museum won the 2013 IMLS National Medal, the nation’s highest honor conferred on museums and libraries for extraordinary service to the community, presented by First Lady, Michelle Obama at the White House.

The Museum has also recently secured funding from NASA and the federal government’s Race to the Top program, and is the only children’s museum in the country to be awarded these distinguished grants. Under her tenure the Museum introduced New England’s first groundbreaking access program for families receiving benefits, which is now being replicated across the Commonwealth.

As the founder and General Director of Opera Boston, Charnow produced 50 operas and musical theatre original productions, receiving the Boston Globe’s Best of Boston eight times, as well as superlative reviews in the Boston Globe, the New York Times, the Wall Street Journal and the London Times.

Charnow was one of a select group chosen from arts leaders across the state to attend the Executive Education Program at Harvard’s Kennedy School for Government and is a participant in the prestigious Noyce Leadership Institute fellowship program. She has a Bachelor’s Degree from Emerson College, a Masters of Arts from the University of London, and serves on the Advisory Board of Wheelock Family Theatre.

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